Question 1

Is my trading data safe?

Accepted Answer

Yes. PromptDesk runs 100% in your browser: we have no servers storing your trades. Your information never leaves your device, which makes it as private as a file on your own computer.

Question 2

Does it work with my NinjaTrader account?

Accepted Answer

Yes. You export your NinjaTrader Trade List as a CSV and the platform processes it instantly. It automatically recognizes English and Spanish number formats, so there is nothing to adjust by hand.

Question 3

Can I try it before paying?

Accepted Answer

Yes: the "See live demo" button on the home page opens the Analyzer with sample data, no account needed. Plans activate when you subscribe and you can cancel in one click, keeping access until the end of the period you paid for.

Question 4

Can I cancel anytime?

Accepted Answer

Yes, in one click from your account. There is no lock-in or penalty: if you cancel, you keep access until the end of the period you already paid for.

Question 5

What is the difference between Monthly and Annual?

Accepted Answer

The Annual plan includes exactly the same features, but you pay the equivalent of 10 months instead of 12: you save two months per year. It is the option most people choose.

Question 6

What is the Founding Lifetime?

Accepted Answer

A one-time payment that gives you lifetime access to the platform, including every feature we add in the future. It is limited to 150 seats; once they are gone, the offer does not reopen.

Question 7

Is this financial advice?

Accepted Answer

No. PromptDesk is an analytics and education tool. We do not give signals or investment recommendations: we help you understand, measure and validate your own trading.

Question 8

What does AI do in PromptDesk Pro?

Accepted Answer

Two things. Inside the app: you describe your strategy in your own words or upload a chart screenshot, and AI turns it into a complete strategy (it detects entries, stop and target). Outward: every strategy comes out as a professional prompt ready to paste into ChatGPT, Claude, Gemini or whichever AI you prefer. No AI experience needed: the step-by-step guides you.